# Error Codes / Troubleshooting

* Control failed & Error: 27 – remove FACEIT/Vanguard anticheats, uninstall KB security update, disable antiviruses
* Error 21/22 – use/don’t use VPN
* Error 5 – windows 11, no solution yet(will be fixed soon)
* Error 19 – server is offline 
* Set both of these to equal 3
* Waiting for server… and then nothing happens – also try with VPN/without